Bigpond is also known as Telstra. It is a loved email application, which is used by many people throughout the world. It possesses amazing features which highly facilitates the users and also fulfills their emailing needs. However, it has been observed that it can go through various problems sometimes. If you have ever come across the problem of ‘Bigpond email is down’ then, probably it is because of the server problem, poor internet connection or maybe the server is undergoing some maintenance. However, it is very easy to fix this issue with the help of right measures. If you wish to know the cure to this problem then, please continue reading.
Steps you can take to eliminate this issue:- Clear your Web Browser
- Open your browser and make sure that internet connection is secure and is working.
- Now in order to make your browser work faster, you must delete all the caches and other items which load up your browser and makes it slow.
- You can now try and search other URLs for Bigpond such as Bigpond.com or Telstra.com.
- Check your DNS
- You must clean your DNS cache to improve its efficiency. To do this, you have to go to the Start menu and there, enter command prompt in the search bar and press enter.
- Once the window opens, you are supposed to enter ‘ipconfig /flushdns’ and again hit enter button.
- Now, if you still cannot reach the website, it is advised by us to use a different DNS.
- Two legitimate DNS that you can use here are ‘Open DNS’ or ‘Google Public DNS’, which are free of cost.
If the problem still persists, you are recommended to contact Bigpond Customer Support Australia 1-800-958-237 and the experts there will look into the matter and provide you with the most feasible solution.